AI agents for magical customer experiences
Chatbase is the complete platform for building & deploying AI support agents for your business.
The complete platform for AI support agents
Chatbase is designed for building AI support agents that solve your customers' hardest problems while improving business outcomes.
Purpose-built for LLMs
Language models with reasoning capabilities for effective responses to complex queries.
Designed for simplicity
Create, manage, and deploy AI Agents easily, even without technical skills.
Engineered for security
Enjoy peace of mind with robust encryption and strict compliance standards.
An end-to-end solution for conversational AI
With Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
Agent solves your customers' problems
The agent will answer questions and access external systems to gather data and take actions.
Refine & optimize
This ensures your agent is improving over time.
Route complex issues to a human
Seamlessly escalate certain queries to human agents when the AI agent is unable to solve the problem or when issues require human review.
Review analytics & insights
Since the agent is talking with customers all day, it's able to gather important insights and analytics about your customers & business.
Build the perfect customer-facing AI agent
Chatbase gives you all the tools you need to train your perfect AI agent and connect it to your systems.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.
Compare AI models
Experiment with various models and configurations to make sure you have the best setup for your use case.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to a human agents.
Advanced reporting
Gain insights and optimize agent performance with detailed analytics.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
Discover the Chatbase platform
Works like the best customer service agents
Chatbase is designed to work with your existing tools and workflows.
Personalized answers
Your agent knows the logged in user and can retrieve their information to provide personalized answers.
Instant actions
Your agent can perform actions using your APIs or one of our pre-built actions like booking appointments, creating tickets, and more.
Empathetic & on-brand
Your agent is trained to be empathetic and on-brand, using your brand voice and tone.
Smart escalations
Your agent collects key information and provides detailed summaries to your support team when escalating customer issues.
Observability
See how your AI agent makes decisions and takes actions with full visibility into each step of the process.
Unlock the power of
AI-driven Agents
What people say
With over 9000 clients served, here's what they have to say
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it!"
business trust Chatbase
countries served
"An overpowered tool built with the OP stack."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend."
Enterprise-grade security & privacy
We take security and compliance seriously. Chatbase is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI Agents.
Your data stays yours
Your data is only accessible to your AI agent and is never used to train models.
Data encryption
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Secure integrations
We use verified variables to ensure users can access only their own data in your systems.
Make customer experience your competitive edge
Use Chatbase to deliver exceptional support experiences that set you apart from the competition.